There, click View > Show hidden devices > +. Enter the following commands:ĭevice Manager window will be opened. In the search box, type cmd, and press Enter. The driver will be installed, and you will receive an option called Generic Volume. The path of the selected driver will now appear in the previous window. Go to C: /windows/ inf, and select volsnap.inf > Open. Select Storage Volume > Next > Disk > Browse. The driver will be installed, and you will have an option called Device USB Mass Storage. The path of the selected driver will appear in the previous window. Then, go to C: /windows/inf, and select usbstor.inf > Open. Choose from the list of hardware USB hub, then click Next > Disk. In the wizard that prompts you to update the hardware, choose No, not this time.Ĭlick Next > Install from a list or specific location (Advanced) > Next > Do not search. Right-click on the line marked Unknown Device, and click Update Driver. Right-click on the My Computer icon from the desktop, then click Properties > Hardware > Device Manager. Locate the Hidden files and folders section, and check Show hidden files and folders.

To begin, open Windows Explorer and go to Tools > Folder Options > Display. How to make your PC recognize your MP3 player? This FAQ will walk you through how to solve this problem. If you see the message 'Unknown Device' your Windows PC does not recognize your MP3 player which means there could be device driver compatibility issues. Normally, when you plug your MP3 player into a PC, Windows automatically recognizes it.

MP3 players have a USB connectivity port that enables them to be connected to a PC.

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